Dealing with Flood Damage: Immediate Steps to Take Before Help Arrives

10/21/2024 (Permalink)

Floods can cause extensive damage to your home, but taking immediate action can help minimize the impact. Here are some steps to take before professional help arrives:

1. Ensure Safety First

Before entering your home, ensure it is safe to do so. Check for electrical hazards and structural damage. If there is standing water near electrical outlets or appliances, do not enter until a professional has assessed the situation.

2. Stop the Water Source

If the flooding is due to a burst pipe or another internal source, try to stop the flow of water if it's safe to do so. This may involve turning off the main water supply to your home.

3. Remove Excess Water

If possible, remove excess water using mops, buckets, or a wet/dry vacuum. Be cautious of contaminated water, and avoid using electrical appliances if the area is wet.

4. Move Furniture and Valuables

Move furniture, electronics, and other valuables to a dry area to prevent further damage. Place aluminum foil or wooden blocks under furniture legs to avoid staining carpets or flooring.

5. Ventilate the Area

Open windows and doors to allow for better air circulation. This helps with the drying process and reduces the potential for mold growth. If you have fans or dehumidifiers, use them to assist in drying out the affected areas.

6. Document the Damage

Take photographs and videos of the flood damage for insurance purposes. Documenting the extent of the damage can help with your insurance claim and ensure you receive adequate compensation.

7. Avoid Contaminated Water

Floodwater can be contaminated with bacteria, chemicals, and other hazardous materials. Avoid direct contact with floodwater and wear protective gear if you need to enter affected areas.

8. Contact Your Insurance Company

Notify your insurance company about the flood damage as soon as possible. They can provide guidance on the claims process and may help arrange for professional assistance.

9. Call SERVPRO® for Professional Help

Once you’ve taken the initial steps, contact SERVPRO for professional water damage restoration services. Our team is equipped to handle the full scope of water damage, from extraction and drying to cleaning and restoration.

By following these immediate steps, you can help mitigate the damage caused by flooding and ensure a smoother restoration process when professional help arrives.