Photo Gallery

Window board up after a storm

When windows are broken by storms, homeowners and businesses are all in the same situation: They need fast, temporary protection from the elements until the windows can be replaced. Board-up service from SERVPRO of Lenoir, Duplin & Jones Counties can give you fast and complete protection for your home from the weather and can prevent any further damage. It also provides safety from the elements and creates security from illegal entry. Our experienced board-up technicians use proven techniques to make sure that all glass shards are collected and properly disposed of. Our emergency board-up solutions provide you with a temporary fix you can live with until the windows can be replaced. In the event you need these services, please call our on call 24/7 technicians at 252-208-7888  

Storm Damage? We are ready!

Property damage caused by severe weather can be devastating to your family or business, and repairing it can be a complex undertaking. To get storm damage repair completed quickly and safely, you need a restoration service company that specializes in bringing your home back to its preloss condition. SERVPRO of Lenoir, Duplin & Jones Counties can handle it and we are the experts you need.

Disaster Recovery

For business owners, every day of operation is important to business. When a disaster causes major damage, it’s crucial that you hire a disaster recovery team as soon as possible. SERVPRO OF Lenoir, Duplin & Jones Counties is a top notch large loss restoration company that can handle these jobs, no matter where your business is located.
Our network of commercial and large loss specialists receive regular training, along with the latest tools and technology, to handle property damage caused by fire, water, storms, vandalism, or other elements. We respond to your call quickly to thoroughly assess the extent of all damage, clean up debris, and provide the repairs needed to get your business to its previous condition.

Soot damage?

Cleaning up after a fire is not easy. It can be emotional and time-consuming. This is not a DIY job. If you have experienced a serious fire, then you need professional help cleaning up. One thing that will need to be cleaned up is soot left from the fire itself. First, you will need to determine if the soot is oily or dry because they require different removal techniques. When you choose SERVPRO of Lenoir, Duplin & Jones Counties, we can help you with all of this. We will be able to determine the type of soot and ensure professional removal using materials that are gentle on the air quality and surfaces of your most valuable investment.

Duct cleaning after a fire

SERVPRO of Lenoir, Duplin & Jones Counties is dedicated to providing  quality service after  your home that has been damaged by a fire or water loss. Our team has experience working with homeowners and insurance companies during a restoration project and has both the level of expertise and the proper equipment to deliver a thorough air duct cleaning of the property’s entire ventilation system

Commercial Carpet Cleaning

Improve the cleanliness of your facility and enhance your company's image by having your carpets cleaned annually by SERVPRO of Lenoir, Duplin & Jones Counties. 

By having your carpets cleaned regularly you are protecting your investment by extending the life of your flooring and saving thousands in capital expenditure. It will also Improve indoor air quality for your employees.
We use a combination of truck mounted and portable units so that we can effectively clean every inch of your facility.

Water Extraction Equipment

How does SERVPRO of Lenoir, Duplin & Jones Counties repair water damaged property?

-Use of industrial equipment, including pumps, vacuums, and fans, to dry surfaces.
-Removal of any wet carpeting and padding, drying as much as possible.
-We do our best to salvage personal belongings such as furniture, decorative items, and books.
-Dehumidification and cleaning of wet areas in order to prevent growth of mold.

Whether you have major water damage from flooding or leaking plumbing, our professional restoration team can help!

Did you know?

It is rare for a property to suffer damage without its contents being affected in some way. Maybe a small fire has left the odor of smoke in the furnishings and a layer of soot on the photos? Maybe floodwaters covered an expensive area rug or saturated a box of important documents? Or maybe a storm tore the roof off the building and everything contained within needs to be moved out, thoroughly cleaned, and then warehoused until the reconstruction is complete. When you call SERVPRO of Lenoir, Duplin & Jones Counties we will be prepared to properly handle your damaged contents. We know how unsettling it can be and it is our promise to you to handle your personal items with the utmost care and respect

Neuse Adjusters Association Golf Tournament

Lee Howell, our marketing representative for SERVPRO of Lenoir, Duplin & Jones Counties recently played in the Neuse Adjusters Association Golf Tournament. This tournament is held each year and helps to fund the association's annual scholarship fund. 

Storm damage sustained in a commercial building

During a recent storm in Lenoir County, this building sustained roof damage which caused multiple water leaks. Our production team moved in quickly to dry, clean and sanitize to prevent future mold damage. 

Happy Birthday to our March people!!

We love to celebrate our employees! They are the core of our business and we appreciate every thing they do for our customers.  Each month we have a mini birthday celebration for our employees born in that month! 

We LOVE our employees!

We value our SERVPRO employees and the hard work that they do each and every day and we love to celebrate them whenever we can! They are so important to us and we sincerely appreciate the work that they do every day!

Green Means Clean!

From her grandmother's kitchen to hers, this collection recently sustained damage in a kitchen fire. Feeling hopeless, our customer was not sure that we would be able to restore it to preloss condition but we did and she couldn't be happier!

Got Mold?

Pictured here is Trey, our head mold technician, and Austin, our head water technician at SERVPRO of Lenoir, Duplin & Jones Counties. They are testing this bedroom near Warsaw, NC for mold. The customer called stating they smelled a damp and musty odor whenever he entered that particular room.

Mold In Home

We were called out to this home to complete a mold inspection. There was visible mold through out the home. We did however get several samples to determine what kind of mold we are dealing with.

Fireplace Sparked Fire In Den

Luckily this home had very little structural damage but had quite a bit of soot damage. Almost every room in the house had some type of soot damage whether to the structure or the contents. We were able to come in and get the home cleaned up and back to normal.

Water can damage result in discolored ceilings.

If rain finds its way into your home’s roof, the result is usually somewhere on the ceiling below the problem spot. Water either runs down or drips and eventually lands on the upper surface of the ceiling, which is typically either drywall or plaster. There it pools and spreads until it finds a place to continue its downward journey. With drywall, that place is often a seam between the ceiling’s panels. If the ceiling is plaster, the water usually just builds up until it saturates the surface enough to leak straight through.

Commercial Carpet Cleaning

Keeping commercial carpet clean should prolong its life. Business that see a lot of foot traffic tend to have more dirt and debris. and with that comes wear and tear. 

Call SERVPRO of Lenoir, Duplin and Jones Counties today at (252)208-7888 or 800-219-1298.

Commercial HVAC cleaning in Mt. Olive, NC

This shows the large duct that we connected to a small businesses ventilation return system in order to pull any dust, pollen, dirt, debris, odors or even mold out of your units air ducts. Small businesses need to make it a priority to routinely inspect the ductwork of your business to provide a cleaner air environment for its employees. SERVPRO of Lenoir, Duplin and Jones Counties can help with most of your business or home ventilation concerns. 

Bad Smoke vs Good Smoke

By applying deodorants, with  thermal foggers, like the one shown above, can be very effective in treating odors caused by fire in a residence or business. When items burn, most give off odors. The same as if you fry fish in your house. The air is filled with the cooking odor. Also, think about how burning wood smells at a fire pit.

When SERVPRO of Lenoir, Duplin and Jones Counties cleans with thermal fogging machines, it uses  heated oils that have been treated with ingredients to counteract with the odors. The odor counteractant transforms into a smoke that is heavily loaded with tiny odor killing particles. Because it is smoke, it will get into all of the same nooks and crannies the smoke from the fire went. There are specific cleaning treatments to match each specific fire source, whether it be wood, plastic, paint, etc. Special additives to attack each type of smoke is used in the thermal fogger.

Tags, You’re It

Sometimes, when we walk through a fire damaged residence with our customers, they will ask about all of the spider webs handing from the ceiling. Customers mistake these spider web for soot tags. In fact, soot from synthetic/petroleum based sources that have burned, cling to each other like magnets creating chains of soot. These webs are usually found in corners just like spider webs. Smoke/soot circulates towards cooler air. These areas tend to be near the corners of the ceiling and on an outside wall since those walls are cooler. So, if a customer happens to find these “spider webs” after a fire, assure them, it by no means, has anything to do with how clean their house was before the fire.

Kitchen Fire Near Kinston, NC

This the result of a kitchen fire near Kinston, NC when our technicians arrived at the apartment. There was a lot of smoke and soot damage that resulte from the oven catching on fire. The tenant was very relieved at how quickly SERVPRO of Lenoir, Duplin and Jones Counties responded to his residence.

Mold Duct Cleaning in Mt. Olive

Ian and Alex, are two of our certified mold technicians at SERVPRO of Lenoir, Duplin and Jones Counties. Here, they are cleaning mold from the ductwork in a business in Mt. Olive, NC.

Mold Cleanup at EMS Station

Melinda, is one of our certified mold cleanup technicians at SERVPRO of Lenoir, Duplin & Jones Counties. Here, she is cleaning mold from the kitchen area of a Duplin County EMS station in Suttontown, NC

Faster to Any Disaster

SERVPRO of Lenoir, Duplin and Jones Counties received a call from this commercial building in Warsaw, NC. Eventhough the business was an hour away, our 24-hour on call technicians responded very quickly to minimize the water damage from a leaking water heater. In this photo, you can see the bags of insulation debris that was removed within the first hour of being on the job sight.

Biz After Hours at Capps Trailors

Greg Kearney, sales / marketing representative for SERVPRO of Lenoir, Duplin and Jones Counties is assisted by Jared Edwards of WoodmenLife. We are passing out tickets for several door prizes and a 50/50 drawing to benefit the Lenoir County Education Foundation. Thank you Capps Trailors.

Water Damage in Warsaw, NC throughout

This is the result of a burst water heater in Warsaw, NC. There was a significant amount of water damage throughout most of the building. The business owner was very pleased with our quick response time. Here, Alex, one of SERVPRO of Lenoir, Duplin & Jones Counties water technicians, tears our soaked insulation and ceiling tiles.

The Mad Hatter ribbon cutting in Kinston, NC

As downtown Kinston continues to be revived, Greg Kearney, Sales/Marketing Representative for SERVPRO of Lenoir, Duplin & Jones Counties and now ambassador for the Kinston/Lenoir County Chamber of Commerce, attends a ribbon cutting at Kinston’s newest restaurant, “The Mad Hatter” along with Dawn Stroud, Lenoir County Clerk of Court and Kinston Mayor, Don Davis.

Climbing the Mountain

Ken, one of our qualified water technicians at SERVPRO of Lenoir, Duplin & Jones Counties, continues to pile up torn out debis from a commercial job at a business in Warsaw, NC.

CE Courses Recently Taught

Tony Turner, owner of SERVPRO of Lenoir, Duplin and Jones Counties, teaches continuing education courses on restoring contaminated buildings to local insurance adjusters and agents from Lenoir County and other surrounding Eastern NC counties.

Ribbon Cutting at Capps Trailers

Sales and Marketing Representatives for SERVPRO of Lenoir, Duplin and Jones Counties, Mike Tribula and Greg Kearney, attended a ribbon cutting at Capps Trailers on November 21, 2017 thru the Kinston / Lenoir County Chamber of Commerce. We support our community.

SERVPRO of Lenoir, Duplin &Jones Counties gets Down and Dirty

One thing is for sure, we don’t mind getting our hands dirty. Water technician, Ken, climbs out of a homeowners crawl space after cleaning up leaking sewage and putting down a vapor barrier.

SERVPRO of Lenoir, Duplin & Jones Counties Has Extended Our Fleet

We have purchased a new and better equipped van so that we can respond faster to your fire or water emergency. We respond 24/7/365 to your fire, water and mold cleanup needs.

Chamber of Commerce B2B, After Hours

Greg Kearney, on the right, Marketing Representative with SERVPRO of Lenoir, Duplin and Jones Counties, mingles with other business representatives as the Queen Street Deli and Bakery in Kinston, NC hosted the event.

Ribbon Cutting at The Pink Hill Pharmacy & Gifts

On October 24, 2017 SERVPRO of Lenoir, Duplin and Jones Counties Marketing Representative, Greg Kearney, attended a ribbon cutting through the Kinston / Lenoir Chamber of Commerce at the renovated Pink Hill Pharmacy and Gifts. Greg, who never wins anything, actually won a twenty dollar gift certificate to spend at their store. As always, it was good opportunity to inform the store owners the purpose and need for SERVPRO in the Pink Hill, NC community.

Ribbon Cutting in Kinston, NC

On October 19, 2017 SERVPRO of Lenoir, Duplin and Jones Counties Marketing Representatives, Mike Tribula and Greg Kearney, attend a ribbon cutting ceremony at the Self Help Credit Union. It was very nice and informative to interact with other Kinston / Lenoir Chamber of Commerce members. It also gave Mike and Greg a chance to discuss to the need for a business like SERVPRO in the Kinston / Lenoir County Area.

Welcome Home

After 3 plus weeks of Hurricane Irma  disaster cleanup in Brunswick and St. Simon's Island, GA.....Ezequiel Roman, Alex Viera, Tony Turner(owner), and Ken Johnson return home to SERVPRO of Lenoir, Duplin and Jones Counties. Job well done guys.

Business 2 Business Expo

Sales and Marketing Representatives, Mike Tribula and Greg Kearney take time to meet with and have discussion with American Red Cross Volunteer, Jerry Philips at the local Business 2 Business Expo in Goldsboro, NC.

SERVPRO of Lenoir, Duplin & Jones Counties helps Sponsor Golf Tournament

Greg Kearney, Sales/Marketing Representative and SERVPRO of Lenoir, Duplin & Jones Counties, shown here as an Elementary School Sponsor of the Lenoir County Education Foundation Inc. Golf Tournament, at the Kinston Country Club.

Hoarding CE Class recently Taught

Insurance agents and adjusters from around eastern North Carolina enjoyed Pam Hill, of CRDN Textile Restoration, as she goes through her CE course on Hoarding and its effects as being a fire hazard as well as a health hazard.

Saving Hardwood Floors

Ashely Mercer of SERVPRO of Lenoir, Duplin & Jones Counties demonstrates how our mat floor drying system is used to extract water.  Insurance agents and adjusters, in attendance,  were unaware this service was available to them versus having to replace the homeowners entire floor.

SERVPRO of Lenoir, Duplin & Jones Counties Prepare for Georgia

Our SERVPRO of Lenoir, Duplin & Jones Counties crew just before leaving for Brunswick & St. Simons Island, Georgia for Hurricane Irma cleanup. They, along with numerous other SERVPRO franchises worked daily for three weeks to get residences ready for the process of rebuilding.

Hurricane Matthew recovery

Hurricane Matthew was devastating for both residential and commercial businesses in eastern North Carolina. SERVPRO called its disaster team in for much needed assistance. Here, the disaster team is working in a building to dehumidify it after flooding in Kinston, NC.